Find answers here to many Frequently Asked Questions about our company and services, along with other Important Information.
If you are unable to find what you are looking for, or need help with anything else, please don't hesitate to Contact Us. We're always happy to help.
To book our services for your event, simply complete the Entertainment Agreement included in your packet and return it along with the deposit payment in the envelope provided. Select any additional items on the form and calculate the total amount.
There is a $100 deposit required along with the signed Entertainment Agreement in order to reserve your date, and the remaining balance is not due until the day of your event. Additional time may also be requested at your event, with the additional amount being added to the final payment shown on the contract.
If the additional sound system was selected but is not used, due to bad weather or any other reason, the associated fee will be subtracted from the final payment.
You may hold onto the Checklist and Music request forms, provided in your packet, and complete them as your date draws closer. We recommend that they be sent in at least 2 to 3 weeks before the event in order to allow us enough time to have everything ready and acquire any special music you may have requested, not already in our collection.
If you would like to schedule a meeting to sit down and discuss your plans in person, simply let us know. Any meetings or consultations, either before or after booking your event with us, are free of charge and included with our services. We enjoy discussing the details and helping our clients select music or decide what other fun things they'd like to incorporate at their special event. Custom music editing and special play lists are never a problem.
On the day of your event, we will arrive roughly 1-1/2 hours before the start time in order to have everything set up, tested, and ready to go. No table is required and the typical setup needs a space roughly 12 feet wide with sufficient height for the light stands. If necessary, our system can be squeezed into somewhat smaller areas but we cannot guarantee the best sound coverage or use of lighting in the event that insufficient space is provided.
Temporary or Moveable dance floors should be placed a minimum of 7 feet away from the wall on which the DJ's table will be set up, allowing enough room for the light stands to be placed without their legs resting on top of the dance floor. Doing so can cause them to be unstable and wobble while people are dancing on the floor panels. Safety is always our main goal.
We highly recommend taking the time to talk with your banquet hall coordinator about room setup and location of the DJ and Dance Floor in order to minimize any issues in that area. Please contact us if there are any questions or concerns. Our goal is to help make your event the best it can be in every respect.
Music for your event may be selected using the included Checklist form and "Hit List" music selection sheets. The forms are designed to be easy to follow and use, and provide you as much, or as little, control over the music we play as you desire.
Simply scan through the list of our most popular, frequently requested song, and highlight or mark any that you might like or feel would be appropriate for your guests. These give us a general idea of the types of music you enjoy and will be combined with other requests taken from your guests. There is also a "Must Play" list, for any important music you want played, as well as a "Do Not Play" list for any songs or types of music you don't want to hear. This is particularly important if you have any specific requests for limiting or prohibiting music containing Explicit Language.
We can also play any CD's or digital music files you provide to us, as well as create custom play lists, if desired, for Cocktail Hour and Dinner. We can also do a certain amount of digital editing of songs, if needed, for your bridal dances or wedding ceremony. Any CD's or other music files must be provided to us well in advance of the event date so we can be sure they will play properly on our system.
Music volumes are something we take special care in monitoring throughout your event. Weddings and parties are social events with often very diverse crowds and it is important to find the right balance that allow your guests to have fun on the dance floor, but still carry on a comfortable conversation at their tables. Cocktail hour and dinner music are always played at background levels, and all efforts are made to monitor volume levels and focus the music on the dance floor during the latter part of the evening.
We use top quality sound equipment, but the size shape and layout of the banquet room play a huge role in the overall acoustics. In some cases, the banquet facility offers few options, but when possible, we're always happy to lend advice on how to provide the best setup and sound at your event.
Outdoor Tents are nice but do have a few special requirements in order to ensure the safety of both the DJ and guests at your event. Each of these requirements must be met in order for Sound Sensations to perform at your event. As always, we strive to provide the best and safest service possible and want to help you avoid any related issues or problems.
As a Professional Service Provider, Sound Sensations is fully insured with liability coverage in the event of any damage to the venue or injury to any staff or attendee of an event, directly resulting from our equipment or actions, should they be determined to be at fault or negligent in nature.
However, our equipment, our personnel, the banquet facility and staff, or any attendees of your event are Not insured by us against any damage or injuries incurred as a result of any actions taken by any members of the banquet staff, other vendors, or guests at the event, involving our equipment or the use thereof. Please be sure to read the Limitation of Liability clause contained within the Entertainment Agreement.
Sound Sensations is a proud member in good standing with the American Disc Jockey Association, and we adhere strictly to all of their requirements and recommendations for proper and safe operating standards, and business practices.
Sound Sensations DJ Service
Rochester, NY
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